Install Éclair on IONOS

Contents
  1. The plan and control panel at a glance
  2. Step 1: choose PHP 8.3
  3. Step 2: turn on the HTTPS certificate
  4. Step 3: prepare an empty folder for the site
  5. Step 4: upload the files by SFTP
  6. Step 5: run the setup wizard
  7. Step 6: check after installation
  8. Pitfalls specific to IONOS
  9. Install Éclair on IONOS: what if something goes wrong?
  10. Key points
  11. Going further
  12. Frequently asked questions

To install Éclair on IONOS, you need a little organization: here, each domain points to the folder of your choice in your webspace. You'll set PHP 8.3 for your domain, activate the SSL certificate included in your plan, link the domain to an empty folder, then upload Éclair there by SFTP. Allow half an hour, not counting any domain propagation time.

The plan and control panel at a glance

ItemAt IONOS
Control panelIONOS account (my.ionos.fr): Menu › Hosting and Menu › Domain & SSL
Web serverApache, container-based Linux hosting; .htaccess and mod_rewrite available
PHP versionSet domain by domain; 8.2, 8.3 and 8.4 listed on the plans page
Public folderThe webspace folder your domain points to
ZIP extractionNot documented in the Webspace Explorer: upload the files by SFTP
Outgoing connectionsNot documented for Linux hosting: test them
Price checked on November 1, 2026Standard: €3 excl. VAT/month (€3.60 incl. VAT) for 6 months, then €6 excl. VAT/month (€7.20 incl. VAT) (IONOS pricing, in French)

The Plus plan, the best seller, costs €1 excl. VAT/month (€1.20 incl. VAT) for 12 months, then €11 excl. VAT/month (€13.20 incl. VAT). These euro prices come from IONOS's French page. According to that page, hosting comes with no commitment and one month's notice, and the VAT rate may vary depending on your country.

Step 1: choose PHP 8.3

  1. In your IONOS account, open Menu › Hosting, then your contract.
  2. On the PHP tile, click Manage.
  3. Click your domain. To set several at once, tick them and use Select PHP version.
  4. Choose 8.3, then click Save.

The setting applies to that domain only: your other sites keep their version. Versions older than 8.1 fall under paid extended support (PHP Extended Support); switching to a current version is always free.

Step 2: turn on the HTTPS certificate

Every plan includes a “1 DV Wildcard” certificate, which IONOS's help calls SSL Starter Wildcard. Your domain must be active and use IONOS's name servers.

  1. Open Menu › Domain & SSL, then, in Portfolio, click Manage next to the SSL certificates.
  2. Click Set Up SSL Certificate, then Activate now for the included certificate.
  3. Choose your domain and keep the “Use for my IONOS website” option.
  4. Accept the terms, then click Set up SSL certificate.

IONOS has no button to force HTTPS; its help suggests a redirect in .htaccess. Simpler: run Éclair's wizard over https://. Éclair then ticks Force HTTPS itself and, once the site address is verified, redirects every visit to the official address.

Step 3: prepare an empty folder for the site

IONOS doesn't document any default page. The safest option is a new folder, reserved for Éclair.

  1. Open Menu › Hosting, the Webspace tile, then Use Webspace: this is the Webspace Explorer.
  2. Create a folder, for example /atelier-nova.
  3. In your domain's settings (Menu › Domain & SSL), choose this folder as the destination (the pen icon lets you type the path), then click Save.
  4. Wait until the status changes from “Connecting with Webspace” to “Active”. If the old destination is still shown, click “Update domain info”.

Step 4: upload the files by SFTP

  1. Open Menu › Hosting, the SFTP & SSH tile, then Manage, and click your user: you get the username (such as u12345678) and the server (such as accessXXXX.webspace-data.io).
  2. In FileZilla, enter sftp:// followed by this server as the Host, then the Username, Password and port 22. Click Quickconnect.
  3. Turn on Server › Force showing hidden files.
  4. On the right, open /atelier-nova. On the left, open the eclair folder and select all of its contents.
  5. Drag the selection to the right, then check that .htaccess has arrived.
The contents of the eclair folder uploaded by SFTP to the folder linked to the domain at IONOS
At IONOS, the public folder is the one you linked to the domain

Step 5: run the setup wizard

Open https://your-domain.com: the wizard starts and checks the server. Look above all at PHP, the write permissions of the data, cache and media folders, and the “Clean URLs (URL rewriting)” line, which must show “Active”. If everything is fine, click Let's go and follow Install Éclair step by step. The installation must be completed within 2 hours of this first visit.

Éclair setup wizard: welcome screen and check of the IONOS server
Red items block the installation, orange items are just tips

Step 6: check after installation

  1. In Security, check the “Encrypted connection (HTTPS) enforced” and “Site address verified” lines. If needed, click Verify the site address.
  2. The “Folder protection test” must show Protected for every file.
  3. If you use the AI assistant, paste your key in Settings › AI assistant and click Test the connection. IONOS doesn't document its outgoing rules: this test gives you the answer in a few seconds.

Pitfalls specific to IONOS

Install Éclair on IONOS: what if something goes wrong?

ProblemCauseSolution
The domain shows something other than the wizardDomain linked to another folderCheck its destination, then click “Update domain info”
404 error on every page except the home page.htaccess missing, or RewriteBase requiredUpload .htaccess again, then uncomment RewriteBase / if needed
No padlockCertificate not activated, or domain not using IONOS's name serversRepeat step 2 and check the name servers
“Can't reach ChatGPT (OpenAI)…”Outgoing connection refusedContact IONOS support, or use the MCP connector
500 error right after uploading.htaccess directive refused (rare)Follow the Troubleshooting page

Key points

Going further

Frequently asked questions

Does IONOS offer PHP 8.3?

Yes. The plans page lists PHP 8.2, 8.3 and 8.4, to choose domain by domain in the PHP tile. Whether PHP 8.5 is available isn't confirmed.

Is the SSL certificate included in the price?

Yes, every plan includes a “1 DV Wildcard” certificate; the Ultimate plan includes an unlimited number. You need to activate it from Menu › Domain & SSL.

Can I extract the archive in the Webspace Explorer?

IONOS's help doesn't mention this feature. Extract the archive on your computer and upload its contents by SFTP.

How much does IONOS cost for an Éclair site?

Standard costs €3 excl. VAT/month for 6 months, then €6 excl. VAT/month, as checked on November 1, 2026. Always compare the renewal price, which is higher than the introductory price.